A inteligência artificial como ferramenta de otimização na administração público

Abstract

The growing development in recent decades in the field of computer science has allowed humans to interact with various technologies that were once only confined to the realm of imagination, among them the branch commonly referred to as Artificial Intelligence (AI). AI plays a crucial role in this progress, as it is responsible for constructing technologies capable of making autonomous decisions. Currently, we can witness the emergence of autonomous cars, chatbots, and robots. However, in contrast to this instantaneous and modern world, there is the Brazilian Public Administration, which still retains remnants of outdated management practices, leading to rigidity and bureaucratic limitations, often causing delays in administrative processes. In this context, the core of this work is to investigate the feasibility of artificial intelligence tools as a means of optimizing and streamlining the Brazilian Public Administration.