O impacto da COVID-19 no e-commerce e os direitos dos fornecedores à luz do ordenamento jurídico brasileiro

Abstract

It is known that consumer law has evolved over the years, and even before the COVID-19 pandemic, e-commerce has stood out, as it is a practical and quick means of purchasing and selling. But the lack of legal protection in the face of suppliers is also reflected in e commerce, and some of the rights covered by the legal system are the contradictory and the full defense, the reversal of the burden of proof, the deadline for repair, and the opposing request and counterclaim. If the lack of legal support was not enough, suppliers are burdened daily with bad faith litigation by malicious consumers, who abuse the right granted to them. The marketplace was one of the segments that grew the most during the pandemic, as it allowed small suppliers to have the opportunity to continue selling, allowing them to remain in the market, and opening the doors to a new sales modality, which only tends to grow. But it is true that contractual relations must be based on legal certainty, thus avoiding future conflicts between the parties. As an approach method, the deductive was used.