Carga horária de trabalho dos profissionais de enfermagem que atuam em unidades de pronto atendimento: revisão sistemática de literatura

Abstract

The aim of this study is to identify in the literature evidence on the relationship between the workload and the satisfaction of the nursing staff in emergency care units. The method chosen to achieve the proposed objective of this study was the systematic review of the literature using the PRISMA method. The search for articles, organized by the authors, was carried out in the Scientific Electronic Electronic Library Online (SciELO) databases, a portal of journals of the Coordination for the Improvement of Higher Education Personnel (CAPES), Google Scholar ( Google Academic) and the Virtual Health Library (VHL). The descriptors in health sciences (DeCS) were used: “workload” AND “job satisfaction” AND “nursing” and, to further enrich the research, the free terms “workload” OR “prompt service” were used ”OR“ satisfaction ”. 101 articles were identified in the researched databases and, after applying the inclusion and full reading criteria, four articles were selected. The predominance of females in nursing studies is not new and is observed both in studies conducted in Brazil and in other countries. In the studies, the technical level professionals are more satisfied, however we cannot relate their satisfaction only with the workload performed, since this perception is of multifactorial circumstances. The accelerated growth of undergraduate nursing courses, mainly in the private education network, generates an imbalance between the number of professionals trained each year and the number of job vacancies offered by the job market and remuneration. In the studies analyzed, we observed that some workplaces work less than 40 hours a week, this is due to local and / or state recognition, and is not a benefit for all nursing in Brazil. Satisfaction is not a condition of a single variable, being weighted in terms of work conditions, staff, shift, sector, function and workload. We conclude that the workload has a great influence on the satisfaction of professionals, especially those who work less than 40 hours.