Impacto do trabalho remoto nas etapas da engenharia de requisito

Abstract

Information technology companies have the mission to deliver software that meets all the requirements their customers want, where software development processes, as in other areas, have their challenges, such as the definition of requirements. However, what used to be established by predictable processes and working hours, soon improved into more flexible methods over the years, and today what is most talked about are the flexibilities that are applied to employees in the environment, such as the home office mode that is emerging increasingly. Therefore, the following question arose: what is the impact of home office work in the processes of requirements gathering? Thus, a qualitative research approach of exploratory nature was used, and, also, interviews were conducted with the professionals who work with the aforementioned requirement survey.We tried to identify the impacts that remote work brought to the development and also to show the opinions of professionals on the subject. This research resulted in the thesis that, no matter how much companies have invested in requirements, not all stages of requirements engineering have been performed by the organization, causing, as an example, high costs and team wear, since the remote communication with the client is not very efficient. Finally, it should be noted that specific topics have been addressed regarding the requirement gathering process, the consequences of poor communication, the requirements engineering process, as well as the organizations documentations.