Conceito e implementação do cuidado centrado na pessoa na perspectiva do médico da estratégia saúde da família

Abstract

Objective: The objective of the study was to understand the perception of doctors of the Family Health Strategy about the concept of Person-Centered Care, its applicability and possible intervening aspects in daily practice. Methods: This is a qualitative research, carried out with 10 working doctors from five Basic Health Units in a city of southern Brazil, from July to September 2017. The semi-structured interviews were recorded, transcribed and submitted to thematic content analysis. Results: Through the study, it was possible to learn that the interviewees, although they know and approve of the method, share difficulties in its operation, in addition to noting obstacles in the approach to the doctor-patient relationship. However, they explain in their statements that when applied, the method centered on the person helps in the empowerment of the individual and in the interrelationship harmony of professionals. It is also emphasized in the statements, the need to develop a medical training focused beyond the cure of the disease, but also to the holistic understanding with a broader vision of the individual. Conclusion: Although admittedly valuable, the person-centered method is still little used by impasses directed to the very formation of doctors, but also to structural obstacles and acceptance by the user himself. It is expected, with this result, to collaborate with evidence for a better approach within the health services.